Terms & Conditions

Please read the following terms and conditions before using this website.  All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. 
 
Warranties & Guarantees

The customer recognizes that Fire Extinguisher Direct is a distributor and not a manufacturer, and all applicable product specification, representations and warranties are solely those of the manufacturer of the products sold.  Fire Extinguishers Direct disclaims all warranties including, but not limited to implied warranties of merchantability and fitness for a particular purpose and non-infringement. 

We work hard to provide you with the lowest prices online, guaranteed.  We will meet any competitor’s online verified advertised price (excluding shipping costs).  Send us an email to sales@firexdirect.com with the website link of the advertised price.  The product must be one that Fire Extinguishers Direct currently offers for sale and is limited to authorized distributors of the manufacturer’s product advertised.

Fire Extinguishers Direct cannot guarantee this site’s functions will be error-free or that defects will be corrected.  While we make every effort to ensure our website is accurate, we cannot warranty the site will be free from viruses or harmful components.  Fire Extinguishers Direct will not guarantee the timeliness, reliability, usefulness, or accuracy regarding use of the terms on this site.

Copyright & Trademarks

The entire content of this site, including but not limited to graphics, text or code is copyrighted under the United States and other copyright laws, and is the property of Fire Extinguishers Direct.  This includes works licensed to Fire Extinguishers Direct.  All Rights Reserved.  Any and all trademarks, trade names and materials are trademarks or registered trademarks of Fire Extinguishers Direct, its affiliates or are the property of their respective owners.  You are permitted to copy or print portions of the site for the purpose of placing an order with or purchasing products from Fire Extinguishers Direct.  All downloading, printing or copying material of the site should be for non-commercial use.  Any other use is strictly prohibited unless authorized by Fire Extinguishers Direct or the applicable copyright owners. 

Limitation of Liability

Fire Extinguishers Direct will not be liable for any indirect, special, incidental, or consequential damages, based on contract, tort, or any other legal theory, that results from the use of or inability to use materials on this site or the performance of its products, including without limitation loss of profits, loss of business, or other economic damages, even if Fire Extinguishers Direct has been advised of the possibility of such damages.    Fire Extinguishers Direct is not responsible for delays in delivery which result from any circumstances beyond its control. 

Fire Extinguishers

Our fire extinguishers are new from the manufacturers, even though they carry our Fire Extinguishers Direct label.  They are guaranteed to meet manufacturing standards and are suitable for commercial and industrial applications as indicated in their individual descriptions.  All fire extinguishers are shipped to you fully charged and pressurized, ready for use, except for foam and water fire extinguishers, which ship empty.  Our fire extinguishers will be tagged, which is good for the first year in most states, after which you will be required to obtain certification from a local service provider.  Check with the authority having jurisdiction (AHJ) in your area to determine if your state’s requirements differ.

Fire Extinguishers are considered Hazardous Materials and can only be shipped within the continental United States.  We cannot ship to Hawaii or Alaska.

Fire Extinguishers offered on this website are all from the manufacturer, but may have our Fire Extinguishers Direct private label on the front.

Pricing & Specifications

Pricing and products is subject to change.  Fire Extinguishers Direct reserves the right to adjust pricing and products for reasons including, but not limited to manufacturer price changes, discontinuation, and unavailability.  Should Fire Extinguishers Direct mistakenly list an incorrect price, we reserve the right to refuse or cancel orders placed for products listed with such erroneous information.  We have the right to cancel these orders whether or not they have been confirmed or your credit card has been charged.  If your card has been charged, your order will be cancelled and Fire Extinguishers Direct will issue a credit in the amount of the incorrect price.

Payments

We accept orders through our website, by phone, by email (do not send credit card information by email as it is not secure), and by fax.  We accept payments using Visa, MasterCard, Discover and American Express cards that are by a U.S. Bank. We do not accept C.O.D. orders.  All payments must be made in U.S. dollars.

Business, government, and educational customers who wish to pay by purchase order should download our credit application here and submit prior to or immediately after your order. Note:  We do not process credit information until an order is received.   All credit extended by Fire Extinguishers Direct and the limits of such credit, is at Fire Extinguisher’s sole discretion, and may be reduced or revoked by Fire Extinguishers Direct at any time, for any reason.  Payment terms are net thirty (30) days from the date of shipment and unpaid invoices will incur a late payment fee at the rate of one and one-half percent (1½%) of the amount due that remains unpaid for each period of thirty (30) days from the due date, or such amount as may be permitted under applicable law.  Customer shall be liable for Fire Extinguishers Direct’s costs associated with the collection of any amounts past due, including but not limited to attorneys’ fees and court costs.  Fire Extinguishers Direct retains title/security interests in the goods until full payment.

We reserve the right to refuse sales to any entity that, in our sole determination, poses an unacceptable credit risk (for example, if your credit card was declined) or demonstrates objectionable conduct.

Taxes

Each customer shall be solely responsible for all sales tax, use, or any other types of taxes on orders shipped to any states other than Arkansas.  

If you are placing an order for a tax-exempt organization, please fax your tax-exempt certificate to (501) 778-0188.  The certificate and any supporting documentation will be kept on file.

Termination of Terms

These terms and conditions are applicable to site users and anyone creating an account or completing an order.  We reserve the right to terminate these terms or any part of them at any time without notice.  The provisions relating to copyrights, trademarks, disclaimer, limitation of liability, indemnification and miscellaneous shall survive any termination.

Notice

Fire Extinguishers Direct may deliver notice via email, on the site, or by any other method to the addresses you have provided.

Miscellaneous

Use of this site will be governed by laws of the state of Arkansas, U.S.A. and not by the 1980 U.N. Convention on contracts for the international sale of goods.  Site users agree that jurisdiction over any legal proceeding arising from or relating to this site shall be in state or federal courts located in Pulaski County, Arkansas.  Any cause of action or claim must be acted upon within one year of the action or cause of the claim.  The failure of Fire Extinguishers Direct to enforce strict performance of these terms and conditions shall not be construed as a waiver of any provision or right.  Neither the course of contact nor trade practice shall modify any of these terms and conditions.  Fire Extinguishers Direct may assign its rights and duties under this agreement to any party at any time without notice to you.

Use of Site

Fire Extinguishers Direct strictly forbids harassment as defined by use of obscene or abusive language in any manner or form on the site, including via e-mail or chat.  Impersonation of a Fire Extinguishers Direct employee or representative is also prohibited. Users may not upload or distribute to the site any contact which is defamatory, threatening, invasive of privacy, abusive, illegal, or libelous.  Users may not upload content which solicits others to join any other commercial online service or organization.

Participation Disclaimer

Fire Extinguishers Direct cannot possibly review all communications created by users on the site and is not responsible for their content or communications.  Fire Extinguishers Direct is acting as a passive channel for such distribution and is not under any liability regarding its contents.  Fire Extinguishers Direct reserves the right to block or remove materials determined to be 1) abusive, obscene, or defamatory, 2) fraudulent or misleading, 3) violating a copyright trademark, or 4) offensive.  Fire Extinguishers Direct reserves full discretion in its decision making.

Indemnification

Users agree to indemnify and hold harmless Fire Extinguishers Direct, it’s employees, directors, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees resulting from violations of these terms and conditions or activity relating to their accounts by themselves or any other person accessing the site using the account.

Third-Party Links

Any third-party links on our site are meant to enhance your browsing and purchasing experience.  However, Fire Extinguishers Direct is unaffiliated with and not responsible for the content or data collection habits of these sites.  They have separate privacy policies and terms, and users should access those sites at their own risk.

Our Catalog

Fire Extinguisher Direct Catalog

We have so many more products than we can display on our website. For a catalog, please call us toll-free at (844) 230-8400 or email us at sales@firexdirect.com.


Contact Us

Phone: (844) 230-8400
Fax: (501) 765-4321
General Email: sales@firexdirect.com
Order Info Email: customersupport@firexdirect.com

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